Setup & care guides

Find the guide for your equipment.

Setup steps, manuals and seasonal care, organized by product. Start with water care, the question we hear most.

Most asked

Keep your water crystal clear.

Testing, filter care, approved products, and what never to put in your plunge. Choose the guide for your system:

  • Test the water
  • Rinse & replace filters
  • Use approved products
  • Know when to change it

Can’t find what you need? Search the help center above or contact Customer Care.

Winterization Guide — Icebound Pro Chiller
As cold weather approaches, it’s important to properly drain and protect your Icebound Pro Chiller to prevent damage from freezing water. Even small amounts of trapped water can expand and cause internal leaks or cracks if temperatures drop below freezing....
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Defrosting Guide — Icebound Pro Chiller
If your chiller was left running in freezing conditions or the water stopped circulating, ice may have formed, blocking flow in the water lines. This can restrict circulation or prevent the unit from starting properly. Follow these steps carefully to...
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