QUALIFYING RECOVERY PRODUCTS

MAKE YOURFUNDSGO FURTHER

Use tax-advantaged HSA/FSA funds for qualifying cold plunges, Recovery Wraps, and more—potentially lowering your effective cost.

TAX-ADVANTAGED SPENDING

Potentially lower your effective cost by 30-40%.

More Ways to Recover

Cold plunges, Recovery Wraps & more.

TWO SIMPLE PATHS

Your documents or Truemed.

HOW TO QUALIFY

CHOOSEYOUR PATH

Confirm your plan’s requirements. Then use your own documents or choose Truemed for guided support.

Need an LMN? Learn what it means and when your plan may ask for one.

01Self-managed

HAVE DOCUMENTS? USE THEM.

Already have a qualifying Letter of Medical Necessity (LMN) or other accepted documents? Follow your plan’s process—no Truemed required.

  1. 1
    Confirm eligibility and required documents.
  2. 2
    Pay with an accepted HSA/FSA card or personal card.
  3. 3
    Keep your receipt and submit a claim if needed.
02Guided with Truemed

NEED HELP? USE TRUEMED.

Choose Truemed for a private intake and independent clinical review that may provide the documents your plan requires.

  1. 1
    Add your Icebound product to cart.
  2. 2
    Check out as a guest and select Truemed.
  3. 3
    Complete the intake for clinician review.

Eligibility and reimbursement are not guaranteed. Keep the documents your plan requires.

LMN defined

Letter of Medical Necessity

An LMN is documentation from a licensed clinician explaining why a specific product is medically appropriate for an individual’s health condition. Your administrator may require one for products that can serve either a medical purpose or general wellness.

You may use a qualifying letter from your own clinician. Truemed is an optional way to obtain one through a guided review.

RECOVERY OPTIONS

MORE WAYSTO RECOVER

Qualified customers may use HSA/FSA funds for more than cold plunges—including Recovery Wraps and other sports-recovery products.

Cold-water recovery

Cold plunges

Explore complete plunge systems, tubs, and supporting cold-recovery equipment.

Shop cold plunges

Targeted sports recovery

Recovery Wraps & more

Shop Icebound sports-recovery products, including Recovery Wraps.

Shop sports recovery

Products are not automatically eligible. Your circumstances, documents, and plan determine qualification.

KEEP THE BENEFIT

PROTECT THE ADVANTAGE.

Card approval does not prove eligibility. Confirm your plan’s rules and keep the right documents.

Medically necessary, not merely general wellness
ONE QUICK CHECK

CONFIRM.THEN RECOVER.

An Icebound product may qualify when medically appropriate for a specific condition. Ask your administrator what it needs before you buy.

  1. 01
    Confirm eligibilityfor your product and circumstances.
  2. 02
    Gather documentssuch as your receipt, LMN, or other records.
  3. 03
    Choose paymentdirectly or through reimbursement.
REVIEW ELIGIBILITY FAQS
OPTIONAL SUPPORT

NEED HELP?USE TRUEMED.

Need an LMN? Truemed guides the intake and independent review.

SHOP WITH TRUEMED
  1. 01

    Build your cart

    Add an eligible Icebound product.

  2. 02

    CHOOSE TRUEMED

    Exit Shop Pay and select Truemed.

  3. 03

    Complete intake

    Answer a private health questionnaire.

  4. 04

    GET A DECISION

    If approved, receive your LMN and receipt.

Truemed does not guarantee qualification. Your HSA/FSA administrator makes the final decision.

GET ANSWERS

QUESTIONS?START HERE

Learn the basics, then confirm your plan’s rules with your administrator.

01 Do I have to use Truemed?

No. Truemed is optional. If you already have a Letter of Medical Necessity or other documentation your HSA/FSA administrator accepts, you can follow your administrator’s normal payment or reimbursement process. Truemed is simply a guided route for customers who want help with clinical review and documentation.

02 Are all Icebound recovery products automatically eligible?

Icebound cold plunges and sports-recovery products, including Recovery Wraps, may qualify when used for a medically necessary purpose rather than general wellness. Eligibility depends on your individual medical circumstances and your plan’s rules, and your HSA/FSA administrator makes the final determination.

03 Can I pay with a regular card and request reimbursement?

Yes, if the purchase qualifies under your plan. Pay through standard checkout, keep your itemized receipt, and submit a reimbursement claim with any other documents your administrator requires. Reimbursement procedures and timing vary by administrator.

04 Can I use an LMN from my own clinician?

Often, yes, provided the letter contains the information your administrator requires. Ask your administrator to confirm its standards before purchasing. Truemed is an alternative route, not the only route.

05 What if my HSA/FSA card is declined?

Card acceptance varies by issuer, administrator, available balance, and the items in your order. You may pay with a personal card and request reimbursement if the expense qualifies and you have the required documentation. A successful card transaction does not, by itself, establish eligibility.

06 What happens if my claim is denied?

Contact your administrator first to learn why the claim was denied and what additional documentation it may accept. If you used Truemed and the issue involves your LMN, contact support@truemed.com. Icebound Essentials and Truemed cannot override an administrator’s final decision.

07 Are there fees associated with using Truemed's services?

Are there fees associated with using Truemed's services?

READY TO RECOVER?

PUT YOURFUNDS TO WORK

Explore Icebound products that may qualify for HSA/FSA payment or reimbursement.

Explore eligible products

Important eligibility information:Important: Eligibility depends on the product, your medical circumstances, and plan rules. Documentation may be required; your administrator decides. This is general information, not medical, tax, or legal advice.